Installing Windows Server 2012 or Windows 8 Error: We couldn’t create a new partition or locate an existing one. For more information, see the Setup log files.

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If you ever come across the following error on the partition screen while going through the installer for Windows Server 2012, Windows 8, or Hyper-V Server:

We couldn't create a new partition or locate and existing one. For more information, see the Setup log files
We couldn’t create a new partition or locate and existing one. For more information, see the Setup log files

The simple fix that worked for me was to disable S.M.A.R.T. in the BIOS. If that does not work, you can also try deleting all partitions, click on New and create a single large partition, reboot, then try that same partition.

Hopefully either one of those work for you. Comment below and let me know if it resolves your issue or if you find any other fixes!

4 thoughts on “Installing Windows Server 2012 or Windows 8 Error: We couldn’t create a new partition or locate an existing one. For more information, see the Setup log files.

  1. got the same error on a supermicro server (with supermicro MB and raid card)
    didn’t have to change anything in the BIOS but I solved the issue by disconnecting all HDD from the RAID cards. really strange because windows 2012 didn’t recognize the rAID card anyway so not sure how it could see the HDDs.

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